Location Groups: connecting your warehouses so inventory stays right

Location Groups sound technical, but the idea is simple, and getting them right is what makes inventory sync reliably. This guide keeps it plain.

The problem they solve

Your source store and your destination store each have their own locations in Shopify (warehouses, shops, and so on), and Shopify gives each one a different internal name and ID, even when they are really the same physical warehouse.

So when the source store's warehouse stock changes, SyncTec needs to know which location on the destination store should update. A Location Group answers that by grouping the matching locations together.

The mental model

Think of a Location Group as a label you put on the same shelf, seen from different stores. You are telling SyncTec that the source store's warehouse and the destination store's fulfillment location are the same physical stock, so keep them equal.

Who sets it up

Location Groups are managed by the source store, on the Stores page under the Location Groups section. Destination stores can view their mapping but not change it; if a destination needs a change, the app tells them to contact the source store.

Setting one up (source store)

1. Go to the Stores page and find the Location Groups section. Click New Group.

2. Give it a clear Group Name based on the physical place, for example Paris Warehouse, not a store name.

3. Under Source Store Location, pick which of your Shopify locations this group represents.

4. Under Destination Stores, add the stores that share this warehouse, then use Destination Location Mapping to pick the matching location in each.

5. Click Create Group. Inventory now routes correctly between the mapped locations.

Why a destination store cannot sync without this

If a destination store is not in a Location Group, SyncTec has nowhere to send stock updates for it. The app will show a banner explaining that the source store needs to include the store in a Location Group before inventory can sync. It is a one-time setup that prevents a lot of confusion later.

Multiple warehouses

If your source store ships from more than one warehouse, create one Location Group per physical warehouse and add the relevant stores and locations to each. SyncTec keeps each group's inventory separate and routes accordingly.

What Location Groups do and do not do

• They do make sure stock quantities land at the correct location on each store, and tell SyncTec which warehouse a pushed order should ship from
• They do not change product details or prices (that is product sync and Sync Lock), and they do not touch stock at other, unmapped locations

Getting help

• Email: support@synctec.io
• Contact us: use the Contact Us link in your dashboard