Supplier quickstart: set up your source store

This guide is for the source store, the business that owns the products and ships the orders. By the end, your store will be ready for destination stores to connect and start selling your catalog.

Before you start

You will need:

• A Shopify store with the products you want to share (each product should have a unique SKU)
• Admin access to install apps on that store

Step 1: Install SyncTec and open onboarding

Install SyncTec from the Shopify App Store and approve the permissions Shopify asks for. This connects your store securely, so you will not need to enter any passwords or API keys. You will then land on the onboarding wizard, which starts with a Welcome screen; click Get Started.

Step 2: Choose Create a New Team

On the screen titled How would you like to start?, pick Create a New Team. This is what makes your store the source store. (The other option, Join Existing Team, is for destination stores.) Click Continue.

Step 3: Name your team and get your Team ID

On the Create your team screen, enter a Team name (for example, your brand or company name) and click Create Team. SyncTec then shows Your Team ID, a short code like SP-TEAM-AB12CD. This is the code your destination stores will use to join you, so keep it handy. You can always find and copy it again later from the Stores page and from Settings.

Step 4: Confirm your plan

Next you will confirm your plan. Source stores are billed based on how many orders are pushed to you each month, and it starts free. You approve the billing through Shopify. See Understanding plans and billing for the full breakdown, then finish onboarding to reach your dashboard.

Step 5: Let SyncTec import your catalog

When your team is created, SyncTec reads your store and builds a copy of your catalog and collections so destination stores can browse them. This runs in the background and can take from a few seconds to a few minutes.

Important: products without a SKU are skipped, because SyncTec relies on SKUs to match products across stores. If some products are missing later, a blank or duplicate SKU is almost always the reason. See the guide Keeping your SKUs clean.

Step 6: Share your Team ID with destination stores

Send your Team ID to each business you want selling your products. On the Stores page you can also use Invite Store to grab the code to share. They will install SyncTec on their own store, choose Join Existing Team, and enter your Team ID.

Step 7: Approve or reject join requests

When a destination store requests to join, you get a notification (the bell in the top bar) and an email. Open the Stores page, find the request, and choose Accept Store or Reject Store.

• Accept Store connects the store and starts its setup so it can begin syncing your products
• Reject Store removes the request from your network

You are always in control of who is allowed to sell your catalog. No one can connect without your approval.

Step 8: Map your warehouse with a Location Group

Before inventory can sync correctly, SyncTec needs to know which of your Shopify locations matches each destination store's location. You set this up on the Stores page under Location Groups. The full walkthrough is in the guide Location Groups explained. It takes about a minute and it is what keeps stock accurate everywhere. A destination store cannot sync products until it is included in a Location Group.

What happens after setup

Once destination stores are connected and locations are mapped, everything runs on its own:

• Destination stores sync your products; you do not have to send them anything
• When you update a product or change stock, it flows to them automatically
• When a destination store makes a sale with Order Push on, the order appears in your store for you to ship, and you get a New order received notification
• After you ship, the tracking number is sent back to the destination store's order automatically
• The source-only Orders page gives you one place to see unfulfilled orders across your connected stores

Getting help

• Email: support@synctec.io
• Contact us: use the Contact Us link in your dashboard